Monday, March 4, 2013

QUALITY FUNCTION DEPLOYMENT (QFD)


QUALITY FUNCTION DEPLOYMENT (QFD)
 
Quality function deployment (QFD) is a “method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process.” as described by Dr. Yoji Akao, who originally developed QFD in Japan in 1966, when the author combined his work in quality assurance and quality control points with function deployment used in value engineering.
QFD is designed to help planners focus on characteristics of a new or existing product or service from the viewpoints of market segments, company, or technology-development needs. The technique yields charts and matrices.
QFD helps transform customer needs (the voice of the customer [VOC]) into engineering characteristics (and appropriate test methods) for a product or service, prioritizing each product or service characteristic while simultaneously setting development targets for product or service.
Basically, QFD is:
1.      Understanding Customer Requirements
2.      Quality Systems Thinking + Psychology + Knowledge/Epistemology
3.      Maximizing Positive Quality That Adds Value
4.      Comprehensive Quality System for Customer Satisfaction
5.      Strategy to Stay Ahead of The Game

QFD’s Goals:
                    i.            Recognize the correlations between the customer
                  ii.            Requirements and the product characteristics
                iii.            Identify the product characteristics that affect
                iv.            Specific customer requirements
                  v.            Recognize the correlations within the engineering
                vi.            Characteristics

QFD is a comprehensive quality system that systematically links the needs of the customer with various business functions and organizational processes, such as marketing, design, quality, production, manufacturing, sales, etc., aligning the entire company toward achieving a common goal.

It does so by seeking both spoken and unspoken needs, identifying positive quality and business opportunities, and translating these into actions and designs by using transparent analytic and prioritization methods, empowering organizations to exceed normal expectations and provide a level of unanticipated excitement that generates value.

The QFD methodology can be used for both tangible products and non-tangible services, including manufactured goods, service industry, software products, IT projects, business process development, government, healthcare, environmental initiatives, and many other applications.


 












Fig. 3 House of Quality

FYP


Thursday, January 31, 2013

AlFateh






AlFateh
Ditubuhkan pada tahun 2012
Nama kumpulan diilhamkan oleh Suffian Amrin (Suffian Saujana)
Kumpulan nasyid UIAM di bawah naungan IIUM Nasyid Club
Single pertama berjudul Itqan hasil ciptaan Suffian Saujana dan lirik oleh ITO Lara.


Saturday, January 26, 2013

Sendiri Menyepi (Vocal/Guitar: Hairi Shazwan)


Tika hati resah mencari arah.

Sunday, July 22, 2012

Ramadhan 1433H/2012

Ramadhan 1433h..  Assalam.. Ramadhan datang lagi!! Gua da lama tak update belog ini. Bukannye ape. Malas bebenor.. Bila nak mengupdate, mula setan duk mai menghasut.

"Drpd ko update blog, baik ko buat bende lain."

Akhirnye xjadi la mengupdate. Tapi alhamdulillah sempena 3 Ramdhan ini akhirnya terupdate la jugak belog sehijau hari ini ni.. Eh tengok..nama blog pn dah tertukar disebabkan lama sangat tak update.. Haha.. Btw, Selamat Berpuasa buat semua umat Islam di seluruh dunia. Tengah2 iftar tu, ingt jgk dekat saudara kita di somalia, syria dll yg kelaparan. Teringat satu kisah drpd seorang ustaz.

Dalam satu forum atau ceramah di Saudi Arabia berkaitan Ramadhan, ketika sesi menjawab soalan drpd pemanggil2 telefon, ade la sorg ni warga somalia ni membuat panggilan.

"Assalam Ustaz.. Apa hukumnya kalau kita berpuasa tanpa berbuka?"
"Ustaz: Tak boleh macam tu. Nabi melarang kita berpuasa berpanjangan tanpa iftar.."
"Tapi ustaz, kami bukan tak nak berbuka, tapi kami tiada makanan."
"Ustaz: Terus mengalirkan air mata."

Buat pengetahuan akhi/ukhti sekalian, Saudi ni negara yg mewah dengna makanan.


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